Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Each ticket that you post to our tech assistance team will be answered in about 60 mins. All regular queries shall be answered right away. Yet, if the support request you have posted requires the aid of a competent admin technician, we’ll send the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Client Help And Support Service

  • We will offer you 24x7 tech assistance through a lightning fast ticketing application included in your Control Panel. You may write to us whenever you want about any of the software packages that come pre–configured on your virtual server, including the desired OS, the server admin panel and our in–house created Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Site Control Panel that comes free of charge in your virtual server, you can find an insightful Help section, containing everything you should have knowledge of when taking care of your internet sites and programs. We have integrated a wide array of how to articles and video courses that illustrate the fundamental site management responsibilities in an easy–to–understand form.