1 hour ticket response
Timeliness is our foremost priority and that is why we have a team of trained client support engineers who are ready to provide a swift reply to any question that you could possibly have. Simply post your tech support ticket from the Web Site Control Panel and we will get back to you within 1 hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute technical support ticket response time.
An Excellent Tech Support Service
Each member of our client service staff has many years of experience in the Linux shared web hosting plans realm and most of them have been with us for at least 5 years. They are all ready to reply to all your queries in the most competent manner possible.
A User–Friendly Help Center
Built into the Web Site Control Panel is an easy–to–navigate Help Center section, which offers various information sources. You can search through a frequently updated knowledge base offering web hosting account management articles and site management articles, check the educational video tutorials or have a glimpse at the F.A.Q. archive.