Phone Support in Shared Web Hosting
As we have live telephone support 14 hours a day, you will be able to call us and talk with one of our customer support representatives to find out more about the Linux shared web hosting plans that we supply and ensure that our servers match the system requirements for your sites prior to purchasing anything. For your benefit, we now have phone numbers on three different continents and you are able to call the one nearer to you - in the U.S.A., Great Britain or Australia. If you're already an existing customer, you'll be able to call about general and billing matters, and even about some tech matters. In case the issue is strictly technical or it needs more time to analyze, you will have to use our ticketing system, which will allow both you and our tech support team to track the info given by each side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be somebody to assist you if you have any queries about the semi-dedicated server plans that we supply. Whether you wish to find out more about our plans, you have some billing issue or some general problem, you can just give us a call. Though some more complicated troubles could require a support ticket in order to give some time to our tech support crew to analyze, we'll help you with a lot of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on as many as 3 different continents - in the USA, Great Britain and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we also have a global number where you are able to reach us.